DreamWins Privacy Policy

Silkwave Tech B.V. holds your privacy rights in high regard, emphasising the utmost importance of securing your personal data and adhering strictly to relevant data privacy regulations. This Privacy Policy outlines our procedures for managing your personal information and applies to Silkwave Tech B.V. and its affiliated entities referred to as “We,” “Us,” or “Our” herein. It’s important to note that this policy specifically pertains to entities within the Silkwave Tech B.V. corporate group and excludes any external entities.

Our Pledge to Protect Your Privacy:

Ensuring the confidentiality and security of your data. Never engage in the sale of your personal information. Providing accessible options for you to manage and review your marketing preferences at your convenience. 1. Our Identification: Please note that Silkwave Tech B.V., registered in Curacao, with its registered address at Zuikertuintjeweg z/n, Willemstad, Curacao, serves as the Data Controller responsible for your personal data. The guidelines outlined in this Privacy Policy are applicable whenever Silkwave Tech B.V. processes your personal information as described herein and is affiliated with Silkwave Tech B.V.

2. Data Collection:

Information Provided by You: When utilising our Services, you willingly provide data, such as during your registration with the company name. To establish your account, you are required to submit essential information, comprising: – Correspondence made with us via the Website, email, web chat or through other means of communication; – Contact details: name, address, age, date of birth, gender, email, phone number, and postal code. – Financial details: necessary for online transactions, including banking information and transaction records. Additionally, regulatory requirements may necessitate supplementary documents such as identification papers, source of wealth information, and utility bills. Information Obtained from Third Parties: We may combine data obtained from you with information acquired from other sources, such as public databases, demographic data providers, and other third-party sources. For regulatory compliance, Know Your Customer (KYC) information might be obtained from specialised third-party providers, solely for necessary organisational activities. Automatically Collected Device Information: Our systems and third-party service providers may automatically gather device information via browsers, devices, or applications. This data encompasses IP addresses, device types, language preferences, and browsing history, ensuring the proper functionality of our services. For comprehensive details regarding our usage of cookies, please refer to our Cookie Policy.

3. Use of Your Personal Information:

We handle your Personal Data strictly in accordance with the guidelines outlined in this Privacy Policy. The information we gather serves various purposes, including: – Establishing and managing accounts, age verification, and preventing fraudulent activities. – Facilitating game administration, prize notifications, and bonus allocations. – Improving, customising, and analysing patterns of Service(s) usage. – Personalizing website content and service notifications. – Conducting research to enhance services and products. – Adhering to stringent regulatory obligations, with additional processing performed as required by law or for legal inquiries.

What We Do Not Engage In:

– We do not trade your personal data with third parties. – Your data will not be shared with third parties for marketing purposes without your explicit Consent.

4. Sharing of Information:

For the purposes outlined in this Policy, your Personal Information may be shared or transferred within the Silkwave Tech B.V. Group and, under appropriate agreements, with third-party processors. This encompasses: – Providers of voice call or SMS services. – Payment service providers. – Partners specialising in anti-fraud, risk management, and compliance. – Partners assisting in improving user experiences, contingent upon explicit consent. – Moreover, research partners may access your data for analytical profiling and statistical analysis. You have the right to object to the utilisation of your data for research and statistics by reaching out to us at [email protected]. – In accordance with legal requirements, your Personal Information may be disclosed to governmental or enforcement authorities. Sporting bodies may also receive this information for the maintenance of integrity and enforcement of rules. We do not share your data with third parties for purposes beyond those specified, except with explicit consent or as permitted by law.

5. Data Retention Duration:

We retain your information for the duration deemed necessary under this policy. Following the closure of your account, we retain data to fulfil legal obligations, including compliance with tax laws, Anti-Money Laundering regulations, and dispute resolution. For data retention terms specific to your jurisdiction, please contact us via email.

6. Your Data Rights:

You possess certain rights regarding your data: – Request details regarding stored data and its usage. – Request rectification, completion, or deletion of your data. – Transfer your data to another organisation. – Object to processing under certain circumstances. – Withdraw consent for data processing. – Lodge a complaint with the appropriate authority. Exceptions and retention may be applicable based on legal requirements, even if consent is withdrawn.

7. Contacting Us:

Should you wish to: – Verify the accuracy of the personal information we have collected about you; – Inquire about our utilisation of your personal information; – Request the cessation of future use of your data for direct marketing purposes; – Update or correct any information you have provided us (in such instances, you must furnish any evidence we may reasonably require to facilitate such changes). It is imperative to note that providing false information about yourself is illegal, and you bear the responsibility of ensuring that we are always in possession of your accurate data. We have designated a data protection officer (“DPO”) tasked with overseeing queries regarding this privacy policy. For any inquiries regarding this privacy policy or our data practices, please reach out to the DPO as follows: Silkwave Tech B.V. ATTN: Data Protection Officer Email: [email protected]

8. Cookie Policy

During your visit to the Website, our system automatically gathers information about your visit, such as your browser type, IP address, and the website that referred you. This data collection may occur in collaboration with our platform providers and partners. From them, we may receive general demographic or usage data of our Website visitors. However, we do not utilise automatically collected information to personally identify you without obtaining additional consent. To collect this information, we employ cookies and similar tracking tools. Cookies are small text files stored on your computer or device when you access our web pages. While some cookies are necessary for the Website’s functionality, others enhance your browsing experience and assist us in delivering better services. Below are the types of cookies we utilise and their purposes: Required cookies: These enable website navigation and basic functionality, such as accessing member areas of the Website. Functional cookies: These permit us to analyse your website usage and preferences (e.g., session key, language, or region), enabling us to save these settings and provide a more personalised experience. Advertising cookies: These help us assess the effectiveness of our content marketing. Provided by our partners, these cookies track website visits and new player registrations resulting from advertising. We do not share your personal information (such as name or email) with affiliated partners except for site visit data collected directly by these Advertising Cookies. However, your site visit data may be linked with other personal information collected from other sources by these providers. The external processing of this latter data is governed by the privacy notices and policies of these third-party providers. Additionally, we utilise several third-party service providers who also set cookies on this Website to deliver the services they provide to us. These services include, but are not limited to, assisting us in improving your experience by tracking your activity on the Website and measuring the effectiveness of both the Website and our marketing campaigns. Most online browsers automatically accept cookies. While it is possible to block some or all cookies or delete those already set by adjusting your browser settings, we advise against blocking or deleting cookies as this may limit your use of our Website. Changes to This Privacy Policy: We periodically revise this Policy and will inform you through site notifications or direct messages. Significant changes will require your consent before being implemented.